Yoav PridorOct 17, 20184 minWhat types of value are people looking for?In the previous post I tried to define the term Value, in the context of the Continuous Customer Experience. I concluded with phrasing...
Yoav PridorOct 17, 20186 minData Driven CX in 7 Steps In a previous post, I suggested a checklist for creating effective touch-points and continuous customer experiences. One of the...